Monday, August 25, 2008

Working at Office Depot

While waiting at Office Depot for my paperwork to clear, I had the chance to talk to the store manager about his company’s orientation for new employees. He shared with me that he strives to instill a sense of pride with his staff. What stood out was his goal to have each employee feel like he/she was part owner of the store. It was quite clear that the objective of the orientation focused on Attitude and Aspirations. When it comes to building Knowledge and Skills the manager turn to his staff. Even though there is an assigned coaching team that includes the store manager, every staff member becomes available to step into the coaching role.