Thursday, April 23, 2009

Conflicting Systems

A school has multiple systems serving children; it can be frustrating when good intentions prevent success.

To understand how organizational systems can work together to achieve a common goal, just watch an episode of Law and Order. To understand how dysfunctional systems can prevent a common goal, just watch an episode of Law and Order SVU. Have you ever noticed that the breakdown occurs when members of the organization make people-centered decisions? As much as I admire Detective Stabler and Detective Benson’s passion for the job, I want to scream every time they bend the rules for justice. People centered decisions has an impact on how systems work. Why don’t they see beyond the arrest and realize they are making it difficult for the District Attorney to make a case? Even with good intentions, desired outcomes only occur when both groups of individuals adhere to the norms of the system.

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